This Privacy Policy explains how Jakatech LLC, a Texas limited liability company doing business as Tier One Content ("Jakatech," "we," "us," or "our"), collects, uses, and protects personal data when you use the Tier One Content platform (the "Service").

By using the Service, you agree to the practices described in this Policy.

1. Who We Are

Legal Entity:

Jakatech LLC
d/b/a Tier One Content
10228 E Northwest Hwy #1001
Dallas, TX 75238
Email: privacy@tieronecontent.com

Jakatech acts as:

• Data Controller for account registration, billing, authentication, and platform administration data.

• Data Processor (or Service Provider) for personal data contained within content uploaded by Organizations and Users.

2. Information We Collect

We collect the following categories of information:

A. Account Information

• Name

• Email address

• Organization affiliation

• Team memberships

• Account credentials (stored securely in hashed form)

B. Age Verification

• Date of birth (used only to verify eligibility)

• Stored privately and not displayed or shared

C. Usage Data

• Login history

• User activity within the Service

• IP address

• Device and browser information

• Error logs

D. Content Data

• Files and media you upload

• Metadata associated with uploaded content

• Tags, summaries, indexing data generated by the Service

E. Communications

• Emails

• In-app messages

• SMS notifications (if enabled)

F. Payment Information

Payment data is processed securely by third-party payment providers (e.g., Stripe). We do not store full credit card numbers.

G. Cookie & Preference Data

• Cookie consent choices

• Policy version acknowledgement

• Preference settings

3. User-Uploaded Content & Data Protection Roles

When Users or Organizations upload content:

• The uploading Organization or User acts as the Data Controller (under GDPR) or Business (under CCPA).

• Jakatech acts as a Data Processor (under GDPR) or Service Provider (under CCPA), processing such data solely to provide the Service.

You are responsible for ensuring that:

• You have lawful basis to upload and share personal data.

• You have obtained required consents where necessary.

• Your uploads comply with applicable privacy and data protection laws.

Jakatech does not routinely inspect uploaded content but reserves the right to remove content that violates our Terms of Service or applicable law.

We do not "sell" or "share" personal data as defined under the California Consumer Privacy Act.

Our Data Processing Agreement (DPA), where applicable, governs processor obligations.

4. How We Use Information

We process personal data for the following purposes:

To Provide the Service

• Account creation and authentication

• Content hosting and sharing

• Organization and Team administration

To Improve and Enhance the Service

• Generate tags and summaries

• Improve search functionality

• Personalize content recommendations

• Analyze performance and usage trends

To Maintain Security

• Detect fraud

• Prevent abuse

• Monitor suspicious activity

• Enforce Terms of Service

To Communicate With You

• Service updates

• Security notifications

• Billing notices

To Comply With Legal Obligations

• Tax compliance

• Law enforcement requests

• Regulatory compliance

5. Legal Bases for Processing (GDPR)

Where GDPR applies, we rely on:

• Contractual Necessity – To provide the Service

• Legitimate Interests – To improve security, analytics, and platform functionality

• Legal Obligation – To comply with applicable laws

• Consent – For marketing communications or optional cookies

You may withdraw consent at any time where consent is the basis for processing.

6. Sharing & Disclosure

We may share personal data:

With Service Providers

Trusted vendors who assist in:

• Hosting and infrastructure

• Database services

• Payment processing

• Email and SMS delivery

• Analytics tools

These providers are contractually obligated to protect data.

For Legal Reasons

If required by law, subpoena, or regulatory request.

Corporate Transactions

In connection with mergers, acquisitions, or asset sales.

With Your Consent

Where you explicitly authorize sharing.

We do not sell personal data.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

• Lodge a complaint with a supervisory authority

Privacy Center

You may exercise many rights through the Privacy Center at: /privacy-center

You can:

• Download your personal data (JSON format)

• Manage cookie preferences

• Delete your account

For additional requests, contact: privacy@tieronecontent.com

We respond within legally required timeframes.

8. Data Retention

We retain personal data only as long as necessary:

• Account data – Retained while active; deleted within 30 days of account deletion

• Usage logs – Retained for 90 days

• Billing records – Retained for 7 years (tax compliance)

• Marketing consent – Until withdrawn or 24 months of inactivity

• Cookie preferences – Retained 12 months or until changed

Backup systems may retain encrypted data for limited additional periods.

9. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Essential functionality

• Preferences

• Analytics

• Marketing (if enabled)

On first visit, you will see a cookie consent banner allowing you to:

• Accept essential cookies

• Enable or disable analytics

• Enable or disable marketing cookies

You may change preferences at any time via Profile settings or the Privacy Center.

For details, see our Cookie Policy.

10. International Data Transfers

We operate primarily in the United States.

If personal data is transferred outside your jurisdiction, including outside the European Economic Area (EEA), we rely on appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)

• EU–US Data Privacy Framework (where applicable)

11. Security

We implement commercially reasonable technical and organizational measures including:

• Encryption in transit (TLS)

• Encryption at rest

• Access controls

• Audit logging

• Regular security updates

No system is completely secure, but we take data protection seriously.

12. Children's Privacy

The Service is not intended for children under 16, or the minimum age required under applicable law.

We do not knowingly collect personal data from children below this age. If we become aware of such data, we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will provide notice via:

• Email

• Platform notification

• Updated "Last Updated" date

Continued use of the Service after changes constitutes acceptance.

14. Contact Us

Jakatech LLC
d/b/a Tier One Content
10228 E Northwest Hwy #1001
Dallas, TX 75238
Email: privacy@tieronecontent.com

By using Tier One Content, you acknowledge that you have read and understand this Privacy Policy. Last updated: February 17, 2026.